Tenant Liaison Officer (TLO)

Tenant Liaison Officer (TLO) – Hull

We are currently recruiting for an experienced Tenant Liaison Officer (TLO) to support a project based in Hull, starting 1st July for an initial 4-week contract.

The successful candidate will act as the main point of contact for residents throughout the works, ensuring clear communication and a high standard of customer service at all times.

Location: Hull
Start Date: 1st July
Duration: 4 Weeks
Position: Tenant Liaison Officer (TLO)

Key Responsibilities:
• Acting as the main point of contact for tenants and residents
• Providing regular updates regarding planned works and schedules
• Arranging appointments and access to properties
• Managing resident queries, concerns, and complaints professionally
• Supporting vulnerable residents where required
• Liaising closely with site teams to ensure smooth project delivery

Requirements:
• Previous experience as a Tenant Liaison Officer or Resident Liaison Officer
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Experience within social housing or construction environments preferred
• Full UK driving licence advantageous

If you are available from 1st July and would like to be considered, please apply.

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