Employers' Liability PA

Job Title: Employers' Liability PA
Location: Sharston, M22 4SN
Salary: £27,000 to £30,000, dependent on experience
Job type: Full time, Permanent
About Us:
Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease.
We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.
Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.
About the Role:
Our Employers' Liability team are currently looking for a Personal Assistant to support a Partner within the well established department.
The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.
Responsibilities:
* To prepare correspondence and documents through audiotyping and word processing.
* To administer daily digital filing and the opening, closing, storage and retrieval of client files.
* To prepare correspondence and enclosures for despatch if required.
* To make appointments, arrange meetings and manage diaries
* To provide support to other secretaries and the administration team as required.
* To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm's standards for client care.
* To undertake any specific training as and when required.
* To ensure the confidentiality of all clients' documentation and information.
* Help us live our service promise and deliver excellent levels of client care.
Person Specification:
* Demonstrable legal secretarial experience
* IT literate
* Strong comprehension of English spelling, punctuation and grammar
* Acute attention to detail
* Excellent word processing and audio typing skills
* Exceptional customer service skills, including a professional and friendly telephone manner.
* Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
* Previous experience of working in a fast paced environment
* Prior exposure to Proclaim case management system is desirable
* Audio typing speed of 65+ words per minute
* Previous experience of working with court forms and creating pleadings
* Use of digital dictation, ideally Diktamen would be beneficial
Salary & Hours:
* Salary of £27,000 to £30,000, dependent on experience
* Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits:
* Hybrid working - 3/2 hybrid working pattern after probation.
* 23 days of holiday - Rising to 26 days, plus bank/public holidays.
* Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
* Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
* Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
* Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.
Recruitment Process:
Interviews will be conducted by MS Teams and will include scenario-based questioning.
Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.
Please click APPLY to be redirected to our website to complete your application.
Candidates with the relevant experience or job titles of; Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role