Customer Service Administrator

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers.

To be considered you must drive due to the location of the office!

Duties:

Acting as the first point of contact for customer enquiries via phone and email.
Managing the customer ticket queue
Handling online quotations and orders.
Inputting orders into the system with accuracy and efficiency.
Troubleshooting delivery issues and demonstrating empathy when resolving problems.
Assisting the team with other administrative duties as required.The ideal candidate will:

Possess excellent communication skills, both verbal and written.
Have previous customer service experience
Thrive in a high-pressure environment.
Demonstrate great attention to detail.Why Join Our Client's Team?

Be part of a busy and supportive team in a growing company. Take advantage of a stable Monday-to-Friday schedule and onsite parking! Apply now