Hybrid Working
💷 Negotiable Rate
📅 3-Month Contract (Potential Extension)
We are currently recruiting for an experienced Housing Officer to join a well-established housing provider based in Derbyshire on an initial 3-month temporary contract.
This is an excellent opportunity for a proactive and customer-focused Housing Officer looking for a hybrid role with a supportive team environment and the chance to make an immediate impact within social housing services.
The Role
As a Housing Officer, you will be responsible for delivering a high-quality housing management service across a designated patch of properties. You will work closely with tenants, internal teams, and external agencies to ensure communities are safe, well-managed, and residents are fully supported.
Key Responsibilities
* Managing a caseload of tenancy and neighbourhood management issues
* Conducting tenancy audits, estate inspections, and property visits
* Handling anti-social behaviour (ASB) cases and neighbour disputes
* Supporting tenancy sustainment and vulnerable tenants
* Managing low-level rent arrears and tenancy breaches
* Working closely with safeguarding, repairs, and income teams
* Delivering excellent customer service and housing advice
* Ensuring accurate case management and record keeping
Requirements
* Previous experience working as a Housing Officer, Tenancy Officer, Neighbourhood Officer, or similar within social housing, local authority, or housing association settings
* Strong knowledge of housing management and tenancy legislation
* Experience managing ASB and tenancy-related casework
* Excellent communication and customer service skills
* Ability to manage a busy and varied workload independently
* Full UK driving licence preferred
What’s on Offer
* Hybrid working – 3 days office based
* Competitive negotiable rate
* Immediate start available
* Opportunity to work with an established housing provider
* Potential contract extension opportunities
If you are an experienced Housing Officer available for your next interim contract, we would love to hear from you.
Apply today with your updated CV for immediate consideration
Salary description
£25.00 - £28.00 per hour