Time Appointments are thrilled to be working alongside a forward-thinking, growing business that is looking for an experienced Client Relationship Manager. This role will suit an individual who is passionate about building relationships and has a proven track record of securing new business for a company.
Skills & Experience Required:
* Previous experience within sales or account management
* A proactive nature and a proven successful sales track record
* Confident communicator with strong relationship-building skills
* Strong negotiation and persuasion skills
* Self-motivated and organised, with the ability to manage your own diary
* Professional, proactive, and client-focused
* Strong communication and interpersonal skills
* Previous experience within property sales would be beneficial but is not essential
Key Duties & Responsibilities:
* Building and maintaining strong relationships with key client accounts
* Regular liaison with clients, ensuring they are fully updated on ongoing cases
* Managing client meetings both online and in person
* Developing and growing business opportunities within allocated accounts
* Making recommendations and tailoring solutions to achieve the best possible outcomes for each case
* Overseeing client pipelines across sales, maintenance, insurance, and valuations
* Identifying opportunities to cross-sell additional company services
* Managing and supporting the team to ensure high performance and excellent service delivery
* Developing strategies to increase revenue and achieve company targets
* Ensuring clients fully understand the benefits and value of the company’s services
Core Benefits (Subject to Eligibility):
* Competitive salary
* Competitive commission scheme
* Supportive and professional environment
* Holiday allowance, plus your birthday off and additional annual leave after 3 years’ service
* Regular team social events and client functions, including annual summer and Christmas parties
* On-site parking
