About the Warehouse Returns Administrator role:
* Monday to Friday operation
* 8am – 5pm
* Based in West Swindon (SN5)
* Ongoing temporary role, with potential for permanent
* £26,436 per annum
Key Responsibilities for the Warehouse Returns Administrator role:
* Accurately process all customer returns (RMAs) and supplier returns following company procedures
* Inspect returned products, identify faults, damages, and discrepancies
* Record return details in the Warehouse Management System (WMS)
* Determine appropriate disposition routes (restock, scrap, repair, quarantine, RTV, etc)
* Ensure all documentation is correctly completed and stored
* Liaise with customer service teams to clarify return reasons, missing information, or issues with documentation
* Coordinate suppliers regarding faulty product returns, credits, and warranty claims
* Collaborate with inventory teams to maintain accurate stock levels
* Assist with cyclical stock checks involving returned goods or quarantine areas
* Produce weekly/monthly returns reports, highlighting trends and common issues.
Experience / Skills required for the Warehouse Returns Administrator role:
* Experience in a warehouse or logistics administrative role is essential
* Strong attention to detail and accuracy
* Good communication skills, both written and verbal
* Competent in using warehouse management or ERP systems & MS Excel
* Ability to work on deadlines and manage competing priorities.
* Knowledge of returns processes is desirable
* Team player with a positive, proactive attitude
* Problem-solver with strong analytical thinking.
To be considered for the Warehouse Returns Administrator role apply today
Salary description
£12.71 - £12.71 per hour