Key Responsibilities
Client & Member Support
Support Members with the daily management of their caseloads.
Approve decisions, requests, expenditure, and recommendations on behalf of Members where appropriate.
Build and maintain strong working relationships with colleagues, clients, and external partners.
Communication & Correspondence
Answer telephone calls and emails promptly, providing a high standard of customer service.
Communicate professionally both verbally and in writing with clients, suppliers, visitors, and third parties.
Monitor and manage the office email account.
Interpret and respond effectively to spoken and written instructions.
Administration & Record Keeping
Log and maintain accurate, detailed records of calls and communications received.
File, date‑stamp, and complete general clerical duties as required.
Type and word‑process various documents and electronic information.
Manage diaries, schedule meetings, and assist with team activities.
Office Management
Order and maintain appropriate office supplies.
Perform reception duties in a professional, courteous, and efficient manner.
Assist with legal aid applications and upload information in support of Fee Earners.
Professional Standards
Maintain consistent attendance, punctuality, and professional appearance.
Follow all relevant health and safety procedures.
Pursue ongoing personal development to enhance skills and job performance.
Working hours are 9am to 5pm Monday to Friday
£12.71 per hour + Holiday Pay
To find our more about this opportunity please contact Sally Appleby at Berry Recruitment Truro for a chat today!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
Salary description
£12.71 - £12.71 per hour