Location: Longstanton (applicants should live within a reasonable commuting distance)
Contract Type: Fixed Term Contract – 6 Months
Hours: Full Time
We are looking for a highly skilled and experienced Administrator on a 6-month fixed term contract. Based in Longstanton, this role is ideally suited to someone who lives locally or within a commutable distance and is confident working in a fast-paced environment where accuracy, organisation and communication are essential.
You will be responsible for coordinating nationwide works across operatives and subcontractors, ensuring all client service level agreements (SLAs) are met while maintaining high standards of administration and customer service.
This is a demanding role requiring excellent attention to detail, strong problem-solving abilities and the confidence to manage multiple priorities simultaneously.
Key Responsibilities
* Plan and schedule daily works efficiently to ensure SLAs and operational targets are achieved
* Coordinate nationwide operatives and subcontractors, ensuring works progress smoothly
* Act as a key point of contact for clients, providing updates and resolving queries promptly
* Liaise with local authorities and third parties regarding permits, traffic management and specialist requirements
* Submit and manage permits through the NAR system and ensure all documentation is completed accurately
* Complete specialist permit applications including TTROs where required
* Monitor GEO-Sight submissions, reviewing photographs and data to identify issues and minimise fines or defects
* Maintain accurate real-time updates across internal and client systems
* Manage reinstatements and highway defects within agreed SLA timescales
* Produce job orders, coordinate materials and support stock management activities
* Ensure all billing information, DFEs and additional charges are accurate prior to invoicing
* Check and approve invoices for management sign-off
* Coordinate urgent and emergency works within strict client response times
* Provide regular operational updates and reporting to management and clients
Skills & Experience Required
* Proven experience in a high-level administrative or scheduling role
* Strong organisational and multitasking skills with the ability to prioritise effectively
* Exceptional attention to detail and accuracy
* Confident communicator with excellent stakeholder management skills
* Ability to work under pressure in a fast-moving operational environment
* Commercially aware with strong problem-solving capabilities
* Highly competent in Microsoft Office, including Excel, Word and Outlook
* Able to work independently using initiative as well as collaboratively within a team
* Experience within utilities, highways, construction or operational scheduling environments would be advantageous
Core Competencies
* Planning & Organising
* Attention to Detail
* Commercial Awareness
* Effective Communication
* Stakeholder Management
This is an excellent opportunity for a capable and motivated administrator looking to join a supportive and dynamic team environment in Longstanton.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled
Salary description
£12.71 - £12.71 per hour