Ocean Freight Operator

Ocean Freight Operator | Account manager 

Location: Leeds
Salary: Up to £36,000 + Monthly Bonus
Benefits: 24 Days Holiday + Bank Holidays | Team Days Out | Career Development | Amazing Culture

We’re recruiting for an exceptional opportunity with one of the most respected small freight forwarding businesses in the market. This is not your average logistics company — they’ve built a genuinely supportive, positive and people-first culture where staff stay long term, are valued properly, and actually enjoy coming to work.

The business has incredibly low staff turnover, a relaxed but professional environment, and leadership that truly rewards hard work. Team events have included race days, holidays abroad, social events and regular incentives — because they believe good people deserve to be looked after.

Responsibilities:
Handling FCL and LCL import/export shipments
Coordinating bookings with shipping lines, hauliers and overseas agents
Completing shipping documentation accurately
Customs clearance support and compliance
Tracking shipments and proactively updating customers
Managing customer queries and providing excellent service
Building strong relationships with clients, suppliers and internal teams
Supporting the wider freight team when required What We’re Looking For?
Previous experience within Ocean Freight Operations
Import and/or export experience
Strong organisational and communication skills
Ability to work in a fast-paced environment
A positive attitude and team-focused mindset
Someone who wants to grow and develop long-term Why This Company?
Up to £36,000 salary
Monthly bonus scheme for hitting targets
24 days holiday + bank holidays
Fantastic working atmosphere
Low staff turnover — people genuinely stay here
Supportive and approachable management team
Paid team days out and social events
Opportunity to learn other freight modes (air, road, etc.)
Real long-term career progression within a growing business This is the kind of company people rarely leave — a brilliant culture, great people and a management team that genuinely values their staff