Customer Service Coordinator

Customer Service Coordinator - Warrington

Competitive salary + healthcare, pension, holiday Monday-Friday, 37.5 hours

A leading UK manufacturer is expanding its customer service team and is seeking a motivated individual to support their continued growth. As a recognised market leader, the company offers long‑term stability, professional development, and a supportive environment where staff are genuinely valued. This role is ideal for someone with a strong customer service background within manufacturing who's ready to join a progressive and growing team.

Role Overview

Deliver proactive, high‑quality customer service and consistently meet key performance targets

Build and maintain strong relationships with export customers and distributors

Collaborate closely with sales, product management, and marketing teams

Manage the company's administrative and order‑processing functions, driving ongoing improvements

Provide dependable administrative support to sales teams and managers, including literature requests, quote documentation, PFIs, and occasional customer quotations

Produce accurate and timely customer service KPI reports

Maintain and update customer databases, ensuring accuracy of delivery details, VAT information, territory allocations, and other key data

Support the sales team in preparing quotations and tenders, ensuring deadlines and standards are met

Ensure all orders comply with company requirements, including valid purchase orders and upfront payment for cash‑in‑advance accounts

Skills & Experience

Previous experience in an office‑based role

Background in customer‑facing positions, ideally with exposure to export processes

Strong accuracy and attention to detail, even when working under pressure

Ability to use initiative to resolve day‑to‑day issues effectively

Confident communicator with clear written and verbal skills

About the Company

This organisation is a well‑established market leader with a strong UK presence and a growing customer base. They offer a secure, long‑term career path and a positive working environment for individuals who are motivated and eager to contribute.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business