Shipping and Customs Administrator

Shipping and Customs Administrators opportunity. You will manage import/export shipping and customs administration for aircraft parts and tooling. You'll ensure goods clear customs efficiently, documentation is accurate, and all activity remains compliant with HMRC requirements and international shipping regulations, including non-standard shipments such as DG, dual-use and ITAR-controlled movements.

You'll also support purchasing by providing visibility of inbound deliveries, coordinating outbound shipments, completing monthly MSS processes, and maintaining audit-ready records.

Key responsibilities

Process customs clearance requests accurately to support timely delivery of aircraft parts and tooling.

Complete all follow-up administration efficiently, including C88 (SAD) filing and monthly MSS data processing/reviews.

Investigate and resolve discrepancies between clearance instructions and C88/SAD documentation.

Liaise with shipping agents/couriers to resolve delays, shipment discrepancies, and paperwork issues.

Keep internal systems updated with ETAs, tracking details and shipment status.

Ensure all HMRC-related processes and filing tasks are completed correctly and on time, maintaining audit-ready records.

Monitor and maintain IPR shipment records in/out, escalating any issues as required.

Support additional shipping administration tasks to meet operational and legal requirements.

Carry out other duties within your capabilities as directed.

Required experience & skills

Proven experience in shipping and customs administration (import/export).

Strong working knowledge of Incoterms, HS/Tariff codes, CPCs, PVA/duties processes, and DG requirements.

Confident handling C88/SAD documentation and monthly MSS processes.

Strong communication skills with internal stakeholders and external agents/couriers.

Able to work independently, prioritise effectively, and manage a varied workload in a fast-paced environment.

Good IT skills with high attention to detail and accurate record-keeping.

Able to maintain strict company and customer confidentiality.

Desirable

Aviation industry knowledge (aircraft parts/tooling) and familiarity with aviation documentation/certification.

Experience or awareness of dual-use and ITAR shipment controls.

This is a permanent job. You must have current UK right to work to be considered. HRGO are a recruitment agency supporting UK avaition. We aim to respond to all applications