Commercial Service Advisor

Are you an experienced Service Advisor seeking a rewarding career opportunity within a reputable commercial vehicle dealership in Manchester? Perfect Placement UK Ltd is working with a well-established dealership to recruit a professional Service Advisor who is passionate about providing outstanding customer service and supporting clients throughout their vehicle servicing journey.
The Service Advisor role offers a supportive working environment, attractive benefits, and a chance to develop your career within the motor trade industry.
Benefits of the Commercial Service Advisor position:
* Competitive basic salary
* 42.5 hours per week, Monday to Friday, 8:00am – 5:30pm (no weekends)
* 23 days holiday plus bank holidays
* Company pension scheme
* Free on-site parking
* Health and wellbeing support
* Additional company benefits via Boostworks, including Death in Service
Duties:
* Act as the primary point of contact for customers, ensuring high standards of service delivery
* Book, organise, and manage service and repair appointments to optimise workshop flow
* Keep customers updated with accurate progress reports on their vehicle’s service status
* Handle payments efficiently and organise loan car bookings when required
* Promote additional services and parts to meet sales targets
* Follow up with customers post-service to confirm satisfaction and handle any queries
* Maintain meticulous records and ensure overall customer satisfaction is achieved
Requirements:
* Proven experience as a Service Advisor, ideally within a commercial vehicle dealership
* Strong communication skills with a focus on delivering excellent customer care
* Excellent organisational ability with attention to detail
* Proactive approach to problem-solving and customer service
* Ability to work effectively within a target-driven environment
If you are ready to take the next step as a Service Advisor within a professional team and want to find out more, please contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today