Benefits:
Competitive salary of £32,704 plus bonus
Standard Monday to Friday working hours, 8am to 6pm, with alternative Saturday mornings shifts
Supportive and professional team environment
Opportunities for training and development to enhance your automotive knowledge
Career progression pathways within a reputable dealership
Ongoing opportunities to work with established systems such as Pinnacle and EDynamics
Enrolment in a role focused on delivering high levels of customer satisfaction and efficiencyDuties:
Greeting customers and managing their service requirements in a professional and courteous manner
Handling multiple customer appointments per day, ensuring high levels of customer satisfaction (CSI)
Upselling additional services and parts to maximise workshop productivity and revenue
Using systems such as Pinnacle, EDynamics, and 1link to update customer information and service history accurately
Managing service bookings, follow-ups, and providing precise estimates
Coordinating workflow between customers, workshop, and the service department to ensure smooth operationsRequirements of a Service Advisor:
Previous experience as a Service Advisor within a dealership or automotive service environment
Knowledge of systems such as Pinnacle, EDynamics, and 1link advantageous
Excellent communication skills with a customer-focused approach
Proven ability to upsell and increase service sales
Ability to work efficiently under pressure within a busy customer-facing role
Professional attitude with strong organisational skills
A proactive approach to delivering excellent customer service and supporting team goalsIf you are eager to advance your career as a Service Advisor and thrive in a dynamic, customer-focused environment, we would love to hear from you. Find out more about this opportunity and take the next step in your automotive career.
Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Braintree and Essex, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today
Salary description
£32704.00 - £35000.00 per year