This is a fantastic opportunity to join a supportive office team within a stable company that works with both domestic and commercial clients across the UK. The business is known for its excellent customer service, strong reputation, and employee-focused culture.
If you thrive in a fast-paced environment, enjoy speaking with customers, and have a natural ability to build rapport, this could be the ideal next step in your career.
The Role
* Making outbound calls to existing, previous and prospective customers
* Building customer relationships and identifying sales opportunities
* Preparing quotations and following up enquiries
* Updating customer records and maintaining CRM systems
* Managing incoming email enquiries in a professional manner
* Supporting customer retention and account activity
* Delivering a high standard of customer service
* Assisting with general sales administration duties
About You
* Previous experience in telesales, sales or customer service
* Confident and professional telephone manner
* Strong communication and relationship-building skills
* Motivated, resilient and target-driven
* Good IT skills including Microsoft Office and CRM systems
* Strong organisation and attention to detail
* Able to manage workload effectively and work independently
What’s On Offer?
* 22 days holiday + bank holidays
* Company pension scheme
* Ongoing training and development
* Employee wellbeing support programme
* Retail discounts & lifestyle benefits
* Cycle to work scheme
* Free onsite parking
* Hybrid working opportunities (subject to business needs)
* Friendly and supportive team environment
This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency
Salary description
£26728.00 - £26728.00 per year