Customer Service Advisor

Office-Based Role
Alternate shifts: 8:00am-4:00pm and 9:00am-5:00pm

Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority.

This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation.

Key Responsibilities

Provide administrative support to customers and internal teams
Manage shared inboxes, incoming calls, and service requests
Prepare and format documents, reports, and correspondence
Liaise with engineers to schedule works and appointments
Act as a key point of contact for customers, ensuring a professional and positive experience

What We Are Looking For

Previous experience in an office or reail customer service role
Experience working in a fast-paced environment
Strong organisational and communication skills
The ability to produce accurate documentation and reports
A professional and customer-focused approachIf you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you