Automotive Service Advisor

If you’re looking for a long-term career with a well-established company who will return your hard work with amazing company benefits and fantastic progression opportunities this is the right choice for you.

What Service Advisors are offered:

* Full Time / Permanent

* Monday to Friday 8am – pm

* No Weekends

* Staff perks - Days out at the races, summer parties

* Free on-site parking

Key Tasks of a Service Advisor:

* Answering the telephone & dealing with customer enquiries.

* Dealing with customer enquiries on the Service Reception counter.

* Liaising with the team of technicians.

* Managing the shifts work load in accordance with customer expectations.

* Managing service bookings on day to day basis

* Assisting with managing the collection and delivery driver diary

* Helping to move vehicles in the yard when required to do so

* Liaising with Subcontractors to arrange works and chasing when required

* To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner

Requirements of a Service Advisor

* 3+ years experience within an Automotive Service Advisor position or similar role within the automotive industry

* Must have a valid UK driving licence

* Must have an eye for detail and able to use various Microsoft packages and Outlook

* Have excellent customer service skills