Bodyshop Receptionist

Are you an experienced customer service professional looking to advance your career in the motor trade? Our client, a well-established accident repair centre in Croydon, is seeking a dedicated Bodyshop Receptionist to join their reputable team. This is an excellent opportunity for a motivated individual to work within a professional environment that values exceptional customer care and operational efficiency.

Benefits:

Basic salary of £33,000 per annum, with a salary review after successful probation
Monday to Friday working hours, 7:30am – 5:00pm, with weekends off
28 days holiday including bank holidays
Career development opportunities within a reputable accident repair centre
Supportive team environment focused on staff wellbeing
Ongoing training and professional growth prospectsDuties of a Bodyshop Receptionist:

Welcome and assist customers both face-to-face and over the phone in a courteous and professional manner as a Bodyshop Receptionist
Manage incoming repair jobs, liaising with insurance partners and updating customers throughout the process
Schedule repairs, bookings, and recovery for non-driveable vehicles to ensure an efficient workflow
Organise vehicle collections and deliveries with onsite drivers
Maintain accurate records using Autoflow or similar workshop management software
Monitor customer satisfaction levels and handle any customer queries promptly
Coordinate courtesy car allocations to enhance the customer experience
Communicate effectively with insurance companies to uphold high CSI standardsRequirements of a Bodyshop Receptionist:

Proven experience as a Service Advisor, Bodyshop Receptionist, or in a similar customer-facing role within the automotive industry
Knowledge of workshop management software such as Autoflow
Excellent organisational and communication skills
Strong customer service ethic and professional demeanor
Ability to operate efficiently in a busy and fast-paced environment
A proactive approach and team player mindsetIf you possess the relevant experience and are looking to join a busy, respected accident repair centre, we encourage you to apply today. Our client is eager to hear from motivated professionals ready to contribute to their team.

Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Croydon and Surrey, today to discover more about this fantastic Bodyshop Receptionist opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today