Senior Fraud Officer

Senior Fraud Officer

Cheltenham (Hybrid)

£32,152 + performance related bonus

Permanent, Full-time

Are you ready to take the lead in tackling complex fraud cases and shaping smarter prevention strategies?

This is an exciting opportunity to join a forward-thinking organisation where integrity and accuracy are at the heart of everything. You will play a key role in protecting services from fraudulent activity while helping to strengthen processes and support colleagues across the business.

Benefits:

·      Hybrid working, including work from home and office-based collaboration

·      Private healthcare

·      Company pension

·      Life insurance

·      Cycle to work scheme

·      Employee discount

·      Referral programme and wellbeing support

·      Free parking

·      Paid volunteering hours

The Role:

• Lead and manage complex fraud investigations, ensuring thorough and timely resolution

• Act as an escalation point for high-risk or sensitive cases, providing clear decisions

• Analyse trends and insights to support proactive fraud prevention strategies

• Collaborate across teams to improve processes and strengthen service integrity

• Deliver training and guidance to colleagues to build fraud awareness and capability

Person Requirements:

• Strong analytical skills with a keen eye for detail

• Experience handling complex fraud investigations or case management

• Confident decision-maker with the ability to work independently

• Excellent communication skills, both written and verbal

• A collaborative approach with a passion for continuous improvement

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV. As champions of diversity and inclusion in the workplace, THOMAS Professional commit to reviewing applications we receive with complete fairness and equality.

At THOMAS Professional, we are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know, and we’ll be happy to accommodate your needs.

THOMAS Professional is acting as an agency on behalf of the client for this position.

THOMAS Professional is proud to be a corporate member of the REC, the recruitment industry's leading professional body.

INDT