Near Grantham, Leicestershire - Hybrid
£35,000-£38,000 p.a.
* Do you love creating exceptional guest experiences that people remember long after they leave?
* Are you commercially minded with the drive to maximise occupancy, revenue, and repeat bookings?
* Would you love the opportunity to work within one of the UK’s most prestigious heritage estates?
The Company:
ER Recruitment are delighted to be working exclusively with Belvoir Castle, one of the UK’s most iconic and historic estates, as they continue to grow and evolve their luxury hospitality offering.
This is an exciting opportunity to join a passionate and ambitious team, helping to elevate Belvoir Castle’s guest accommodation portfolio and create unforgettable stays and experiences for visitors from across the UK and beyond.
Role & Responsibilities of the Accommodation Coordinator:
* Manage bookings and guest communication across a portfolio of luxury accommodation properties
* Oversee and optimise listings across Airbnb, Booking .com, VRBO and direct booking channels
* Work collaboratively with the Sales and Events teams to maximise accommodation revenue linked to weddings, events and corporate functions
* Coordinate with housekeeping, maintenance and operational teams to ensure properties are guest-ready at all times
* Drive occupancy levels, guest satisfaction and repeat bookings through exceptional customer experience and proactive commercial thinking
About You as the Accommodation Coordinator:
* Previous experience within hospitality, guest accommodation, Airbnb management or customer-focused operations
* Warm, engaging and guest-centric approach with exceptional communication skills
* Commercially aware with the ability to identify upselling and revenue opportunities
* Highly organised with strong attention to detail and the ability to manage multiple priorities
* Proactive, collaborative and confident working both independently and as part of a wider team
Additional Benefits:
* Hybrid flexibility available depending on business needs
* Free on-site parking
* 28 days holiday including bank holidays
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details.
We look forward to hearing from you
Salary description
£35000.00 - £38000.00 per year