Coventry (Home/Office/Field Based with travel to visit community groups across the Coventry area)
An Introduction to Us
Coventry Citizens Advice has been supporting the local community for over 80 years, providing free, confidential and independent advice on a wide range of issues, from benefits and housing to employment and debt. As one of the city’s largest and most trusted charities, we are committed to helping people overcome challenges while championing the issues that matter most to our clients.
The Office for Health Improvement and Disparities (OHID) has commissioned a group of Citizens Advice charities to deliver a two-year community pilot project, working with at risk young people and adult community groups where gaming and gambling-related harms are actually or could potentially be occurring.
We are now looking for three Community Engagement Workers to join us on a two-year fixed-term contract, working between 16 and 24 hours per week over three to four days.
The Benefits
- Salary of £26,500 per annum pro rata
- Flexible working arrangements
- Fees paid for membership of relevant professional bodies
- Regular professional development
- Health & Wellbeing services provided through Employee Assistance Programme ‘Health Assured’
- Specialised professional support for a range of issues through ‘Peppy’
- Cycle to Work Scheme
- Free eye tests and contribution towards lenses/spectacles for computer users if appropriate
- Standing desks and walking meetings
- Discounts on leisure facilities and a range of discounted offers
This is a rewarding opportunity for someone with personal or professional experience of gaming and gambling-related harms to join an innovative project that aims to make a genuine difference within local communities.
You'll discover an amazing chance to help raise awareness of gaming and gambling-related harms, supporting young people, adults and community groups across Coventry to better understand the risks and access appropriate support within a pioneering pilot project designed to reduce health inequalities and improve community wellbeing.
What’s more, with flexible working arrangements, ongoing professional development and a supportive team environment, this is an excellent opportunity to build valuable experience whilst helping shape an important new initiative.
On top of this, you will find that we are an organisation where respect, inclusion, accountability and professionalism aren't just values on paper, but principles that shape how people work together, support one another and deliver the best possible outcomes for local communities.
So, if you want to use your skills and experience to create positive change within local communities, read on and apply today.
The Role
As a Community Engagement Worker, you will deliver gaming and gambling-related harm prevention presentations and early intervention activities to young people and adult community groups across Coventry.
Working closely with two partner organisations that are experienced in supporting at risk groups dealing with gaming or gambling problems, you will identify and engage eligible groups, organise presentations, and help ensure the project reaches target audiences.
You will also help connect groups or individuals with appropriate support whilst contributing to the wider aim of reducing health inequalities across the city.
Additionally, you will:
- Engage volunteers with lived and living experience of gaming and gambling-related harms
- Map and identify eligible groups and organisations across Coventry
- Co-ordinate and schedule presentation activity
- Promote the service to increase awareness, accessibility and reach
- Support referral pathways for individuals requiring further support
About You
To be considered as a Community Engagement Worker, you will need:
- Demonstrable personal or professional experience of gaming and gambling-related harms and/or supporting someone with lived or living experience of gaming and gambling-related harms
- The ability to deliver presentations confidently to a range of audiences
- Excellent planning and organisational skills, and the ability to manage your workload independently
- The ability to work calmly and effectively under pressure whilst delivering outcomes within agreed timescales
- A commitment to following procedures, policies and systems to ensure good practice
- Confidence using IT systems, including email, spreadsheets, presentation software and virtual meeting platforms
Please note, having lived experience of gaming and gambling-related harms is particularly desirable for this role.
The deadline for applications is 17th June 2026 at 12:00pm.
Other organisations may call this role Community Outreach Worker, Community Development Worker, Engagement Officer, Community Project Worker, Prevention Worker, Community Support Worker, or Community Education Worker.
Webrecruit and Coventry Citizens Advice are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to develop your career as a Community Engagement Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
Salary description
£26500.00 - £26500.00 per year
