IT Support & Systems Analyst

Prestigious opportunity for an IT Support & Systems Analyst to join our team in Warrington.Market leaders in the design and manufacture of high quality solutions for the aerospace, defence, power generation, and high performance engineering sectors, we are inviting you to join our success story. With operations in the UK and Europe, we deliver cost effective, high quality solutions while partnering closely with customers across the full life cycle from design to in-service support.

This is an excellent opportunity for someone with IT support experience who wants to broaden their skills across IT operations, systems, and cybersecurity. You'll play a key role in supporting end users while gaining exposure to infrastructure, compliance, and continuous improvement initiatives.

Your responsibilities will be to: -

Deliver 1st & 2nd line support across office and shop-floor environments
Assist with Microsoft 365 & Active Directory administration
Troubleshoot hardware, software, and access issues
Manage onboarding/offboarding, user accounts, and permissions
Support a range of devices including PCs, laptops and mobile devices
Provide a high level of customer service and user training
Device Management and patching
Support IT Security, Audit and Compliance
If you possess a combination of some of the following skills, then LETS TALK!

Experience in IT support or service desk roles
Strong knowledge of Windows, Microsoft 365, Active Directory
Experience supporting end users, devices and applications
Solid troubleshooting and problem-solving skills
Understanding of cybersecurity best practices (MFA, patching, endpoint protection)
Strong communication and user-focused mindset
Knowledge of the following is advantageous but not essential: -

Exposure to audits or compliance requirements
Experience with endpoint security or patch management tools
ERP or manufacturing environment experience
Basic networking knowledge (DNS, DHCP, TCP/IP)

In return, you will be rewarded with ongoing career development and training and an enviable benefits package. Hybrid working is available upon completion of probation.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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