We're currently partnering with a highly respected international insurer to appoint a Head of Claims to lead and develop their UK claims function.
This is a senior leadership opportunity for an experienced claims professional with strong Property & Liability expertise, delegated authority oversight experience, and a passion for delivering exceptional customer outcomes.
Key responsibilities include:
- Leading and developing the Claims team
- Managing MGA, TPA and delegated authority relationships
- Ensuring fair customer outcomes and regulatory compliance
- Providing technical oversight and claims governance
- Driving operational excellence and strategic improvement initiatives
- Acting as a senior stakeholder across brokers, clients and internal teams
The successful candidate will bring:
🔹 Property & Liability claims experience
🔹 Strong leadership and people management capability
🔹 Delegated Authority / MGA oversight expertise
🔹 Excellent stakeholder management skills
🔹 Strong understanding of FCA regulations and claims governance
🔹 A proactive, commercial and customer-centric mindset
This role offers the opportunity to join a well-established and growing insurer with an international footprint, where you will play a key role in shaping the future of the claims operation.
The position is of a hybrid nature. Flexible presence across their UK offices is expected, with occasional European travel.