South London | 4 Days Per Week in the Office | Temp to Perm Opprtunity
An exciting opportunity has arisen for an experienced Neighbourhood Officer to join a well-regarded Housing Association in South London on an interim basis.
This is a hands-on role suited to an experienced housing professional who is confident managing a varied neighbourhood patch and delivering a high-quality tenancy management service to residents. You will play a key role in supporting tenants, resolving complex housing issues and ensuring neighbourhood standards are maintained.
Working closely with operational teams and residents alike, you will be responsible for managing a broad range of housing management duties including tenancy management, anti-social behaviour, income recovery, estate management and resident engagement.
Key Responsibilities
* Managing a full tenancy management caseload across a designated patch
* Dealing with anti-social behaviour, neighbour disputes and tenancy breaches
* Supporting tenants with sustainment and welfare-related matters
* Managing rent arrears and income recovery processes
* Conducting estate inspections and ensuring communal areas are maintained
* Handling void inspections and supporting the lettings process
* Liaising with contractors, local authorities and external agencies
* Preparing legal documentation and attending court where required
* Promoting resident engagement and supporting tenant involvement initiatives
About You
To be considered, you will need:
* Extensive experience within social housing or neighbourhood management
* Strong knowledge of housing legislation and tenancy management
* Proven experience managing ASB and complex tenancy cases
* Experience handling rent arrears and income recovery
* Excellent communication and stakeholder management skills
* The ability to work independently whilst managing a busy and varied caseload
* Experience using housing management systems and Microsoft Office
Additional Information
* South London based
* 4 days per week office-based
* Collaborative and supportive working environment
* Immediate start available
* Competitive hourly rate depending on experience
If you are an experienced Neighbourhood Officer looking for your next interim opportunity and are comfortable working in a fast-paced housing environment, please apply with your updated CV
Salary description
£24.00 - £25.00 per year