Quality Assurance Manager

Quality Assurance Manager - Fixed Term 12 months
📍 Hybrid working with national travel
🕐 Full time – 37.5 hours
Join us and help shape outstanding care across the UK
At Voyage Care, our vision is simple – Fulfilling Lives for All. We’re looking for an experienced and passionate Quality Assurance Manager to play a pivotal role in driving excellence across our services.
If you're a quality-focused professional with a strong understanding of regulatory frameworks and a commitment to continuous improvement, this is your opportunity to make a real impact on people’s lives.
About the role
As a Quality Assurance Manager, you’ll lead internal audits across your regional portfolio, ensuring our services consistently deliver safe, effective, and person-centred care aligned with CQC, CIW and CIS standards.
You’ll work closely with senior leaders and operational teams to identify risks, drive improvements and embed best practice throughout our organisation.
What you’ll be doing

Leading quarterly quality assurance audits across a variety of care settings
Carrying out in-depth “case tracking” to ensure care delivery aligns with individual needs
Producing clear, insightful reports with actionable recommendations
Delivering feedback sessions with Service and Operations Managers
Supporting services with action planning and improvement strategies
Monitoring risk, compliance and regulatory performance data
Leading on interventions where services require additional support
Contributing to digital transformation and continuous quality improvement initiatives
What we’re looking for
We want someone who is confident, analytical and passionate about delivering high standards of care.
You’ll ideally have:
Experience in health or social care (e.g. Registered Manager or similar)
Strong knowledge of regulatory frameworks and quality standards
Experience in auditing, compliance or inspection roles
Ability to analyse complex data and drive improvement plans
Knowledge of quality systems (e.g. Datix, Radar Healthcare or similar)
Experience in root cause analysis and service improvement
Excellent stakeholder engagement and communication skillsA leadership or management qualification in health and social care is desirable.
Why join Voyage Care?

Be part of a values-driven organisation focused on positive outcomes for the people we support
Influence and shape quality and compliance across a national portfolio
Work in a collaborative, forward-thinking quality team
Opportunity to drive innovation and continuous improvement
Hybrid role with variety, autonomy and impact
Ready to make a difference?
If you’re passionate about quality, driven by improvement, and committed to delivering outstanding care, we’d love to hear from you.
Apply today and help us continue Fulfilling Lives for All