Housing Officer

Your new company
We are currently working with a forward-thinking housing provider to recruit an experienced Housing Officer to join their team in Edinburgh.This is an excellent opportunity for a customer-focused housing professional to manage a varied caseload and deliver high-quality, person-centred housing management services across a diverse tenancy base.
Your new role

Manage a patch of tenancies, ensuring effective tenancy sustainment and support
Deliver a high standard of customer service, acting as a key point of contact for tenants
Respond to and resolve tenancy-related issues including anti-social behaviour and neighbour disputes
Support vulnerable tenants, working in partnership with internal teams and external agencies
Monitor rent accounts and take appropriate action to manage arrears
Carry out property inspections and ensure homes meet required standards
Maintain accurate records in line with compliance and regulatory requirementsWhat you'll need to succeed

Proven experience in a Housing Officer or similar role
Strong understanding of tenancy management and housing legislation
Excellent communication, negotiation, and problem-solving skills
Ability to manage a busy and varied workload
Customer-focused approach with a commitment to supporting tenants
Full UK driving licence preferredWhat you'll get in return

Competitive salary and benefits package
Opportunity to work within a supportive and values-driven organisation
Scope for professional development and progressionWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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