Nottingham
£27,143 - £36,510 per annum
Are you currently working in a Service Desk or IT Support role and ready for your next challenge?
This is your opportunity to move into a hands-on Field Engineer position, where you’ll combine your technical knowledge with on-site problem-solving and real impact across multiple locations.
Join a supportive team where you’ll develop your skills, work independently, and play a key role in keeping essential IT services running smoothly.
What you’ll be doing
As a Field Engineer, you’ll provide both remote and on-site IT support, ensuring colleagues and customers stay connected and productive.
You’ll:
* Deliver on-site technical support, including hardware installation, maintenance, and decommissioning
* Support and maintain networks, Wi-Fi, connectivity, and end-user devices
* Work with customer-facing technologies such as CCTV, access control, and assistive tech
* Liaise with third-party suppliers to resolve faults and coordinate site visits
* Provide updates and excellent service to end users
* Support the wider Service Desk team when needed
What you’ll bring
We’re looking for someone with Service Desk or IT Support experience who is ready to take the next step.
You’ll have:
* Experience working in an IT Service Desk or technical support environment
* Strong knowledge of Windows devices and modern IT systems
* Hands-on experience in hardware installs and field-based support
* Familiarity with ticketing/call logging systems
* Understanding of networks, cabling, Wi-Fi, and connectivity
* Excellent communication and customer service skills
* Confidence working independently on-site and managing your workload
What’s in it for you
* Varied, hands-on work across multiple sites
* Monday to Friday working
* Opportunity to build technical expertise in networks, infrastructure, and field services
* Supportive team environment with ongoing development
What else you need to know
* You’ll need a full UK driving licence and access to a vehicle
* This is a partially agile role with travel across sites
If you’re ready to move beyond the Service Desk and build a career in field engineering, this role gives you the platform to grow, develop, and make a real difference.
Apply today and take the next step in your IT career
Salary description
£27143.00 - £36510.00 per year