Location
Field-based role covering the South and South West of England and Wales.
Applicants should ideally be based within easy access to the M5 corridor, particularly around the Weston-super-Mare or Taunton areas.
Regular travel will be required across Cornwall, Devon, Dorset, the Bristol area, and Wales. Occasional national and European travel may also be necessary.
The Role
An exciting opportunity has arisen for an experienced Electromechanical Field Service Engineer to join a growing technical services team supporting specialist equipment across a range of industries.
The successful candidate will primarily support ophthalmic equipment, with additional responsibility for digital cinema projection systems and robotic equipment. Full product training will be provided where required.
This is a hands-on field engineering role involving installation, servicing, maintenance, upgrades, repairs, and customer support across a varied client base.
The position may also involve participation in a 1-in-4 on-call rota.
Key Responsibilities
Installation, servicing, repair, upgrade, and maintenance of specialist electromechanical equipment
Carrying out equipment moves, modifications, and configuration changes
Delivering a professional and customer-focused service at all times
Diagnosing faults and resolving technical issues efficiently and methodically
Maintaining effective communication with management and internal teams
Completing service documentation and system updates accurately and within required timescales
Managing vehicle stock and spare parts inventory
Ensuring compliance with health & safety procedures and environmental regulations
Supporting customer returns and equipment disposal processes
Flexibility to provide support across other UK regions when required
Attending and successfully completing technical and product training courses
Skills & Experience
Previous field service engineering experience in an electromechanical environment
Experience working with ophthalmic or digital projection equipment would be advantageous
Strong electrical, electronic, or software engineering knowledge
Excellent fault-finding and problem-solving skills
Strong communication and customer service skills
Ability to work independently and as part of a team
Organised, professional, and reliable approach to work
Full clean UK driving licence essential
Qualifications
GCSEs (or equivalent), including Maths and English, desirable
Engineering qualifications such as City & Guilds, ONC, or HNC preferred
Additional Information
Candidates must hold a valid passport or be willing to obtain one immediately
Occasional early starts and late finishes may be required
Core coverage hours are between 8:00am and 6:00pm
Standard working hours are 45 hours per week, Monday to Friday, excluding breaks
Participation in a 1-in-4 Saturday/on-call rota is required
What's on Offer
Specialist technical training
Varied and interesting field-based work
Opportunity to work with advanced technology and equipment
Supportive engineering team environment
Long-term career development opportunities
Salary description
£34000.00 - £37000.00 per year