Maidstone (Hybrid)
£26,500 per annum
We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone.
The Role
This is a hybrid position, with:
1 day per week in the office (Maidstone)
4 days working from homeYou will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience.
Key Responsibilities
Respond to customer enquiries via phone, email, and chat
Provide support in your native/target European language and English
Resolve customer issues efficiently and professionally
Maintain accurate records of interactions
Work collaboratively with internal teams
Requirements
Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.)
Previous customer service experience (preferred)
Strong communication and problem-solving skills
Ability to work independently in a remote setting
What We Offer
Competitive salary of £26,500
Flexible hybrid working model
Supportive and collaborative team
Opportunities for growth and development
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
Salary description
£26500.00 - £26500.00 per year