You will be based between 2 sites in the City for this role which are within walking distance from each other.
The role is vital in ensuring a welcoming environment for guests and maintaining smooth front desk operations.
The ideal candidate will possess excellent communication skills, a personal yet professional approach and ideally have experience in hospitality or guest services.
Duties will include-
* Answering inbound calls
* Meeting and greeting visitors on reception
* Manage the main reception and meeting rooms e.g. diary management for areas, ensuing areas are clean and tidy etc.
* Update and maintain website listings with office availability.
* Helping out in the café in one of the centres when needed
* Ensure all clients and visitors are logged and monitored in and out of the centres.
* General admin support e.g. typing, photocopying, filing, franking, stationary orders.
Requirements
* Proven experience in hospitality, hotel reception, or guest services preferred
* Excellent communication skills, both verbal and written.
* Strong phone etiquette with the ability to handle enquiries professionally and courteously
* Organised with excellent time management skills to handle multiple tasks efficiently
* Friendly demeanour with a genuine desire to assist guests and create a positive environment
* A professional appearance and positive attitude are essential for representing the organisation effectively
* Ability to work flexible hours as required
Hours for the role are Monday- Friday 8.30am- 5pm.
Parking is provided at a location not far from the offices
Salary description
£25775.00 - £25775.00 per year