The Voids Supervisor plays a key role in delivering high-quality, compliant, and commercially robust voids service delivery. To provide on-site supervision of works carried out, ensuring operatives comply with health and safety and business processes in line with current legislation. The post holder drives performance across diaries, productivity, quality, Schedule of Rates (SOR) usage, and subcontractor governance.
What You Will Deliver
Surveys
* Undertake survey of properties and generate a schedule of required works to meet the clients lettable standard.
* Establish a full understanding of the client’s specifications.
Quality & Audit
* Carry out detailed quality checks on works in progress and completed work orders, ensuring accuracy of Schedule of Rates (SOR) codes, photographic evidence, completion standards and compliance.
* Conduct QAI post-inspections and monitor works requiring follow-on action to ensure standards are met.
* Review the client asbestos register, validate asbestos survey requests and removals, and progress asbestos-related works.
* Conduct performance reviews with operatives/subcontractors.
* Ensure that all subcontractors and operatives carrying out works have been fully inducted.
Operational Delivery Support
* Day-to day supervision of the contract performance, liaising with all stakeholders.
* Managing the supply chain to ensure the works are carried out within the correct timeframe, meeting quality and safety standards.
* Ensure effective performance management to meet contractual KPIs.
* Provide technical support to operatives, subcontractors and the complaints team.
Commercial & SOR Governance
* Manage and resolve variation claims, validating all evidence and SOR requirements before submission and responding to rejected variations with improved supporting information.
* Oversee subcontractors/operatives’ performance, including SOR accuracy, variation orders, and timely agreement with the client.
* Ability to compile voids specifications in line with clients lettable standards.
Client Focus
* Promote company values of professionalism, safety, and resident care, ensuring all works align with quality and customer expectations.
* Support effective communication and workflow between teams and client representatives.
What We Offer
* Salary up to £39,000 depending upon experience
* Company Van + fuel card (business use)
* Pension scheme and life assurance
* 23 days’ holiday + bank holidays
* Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support
* 24/7 GP referral and wellbeing support service
* 1 paid volunteer day
* £2,000 refer-a-friend bonus after the referee passes probation
* Opportunities for development and progression across Axis CLC
* iPad or Laptop and Uniform
Qualification Requirements
* SSSTS or SMSTS (Required)
* First Aid at Work (CLC can arrange)
* Asbestos Awareness (CLC can arrange)
* Full UK Driving License
Why Axis CLC
Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow.
Our Commitment to Inclusion
Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know
Salary description
£35000.00 - £39000.00 per year