Scheme Manager

Scheme Manager
Richmond, South West London
£37,000 + excellent benefits
Monday - Friday 8.30-5pm
Are you currently working in care, supported housing or community support and looking for a role where you can really make a difference to people’s lives?
We are looking for compassionate, organised and proactive individuals to join a highly respected charitable organisation supporting elderly residents aged 65+ within beautiful almshouse communities in Richmond.
This is a varied and rewarding role where no two days are the same. You will be the main point of contact for residents, helping to create a safe, welcoming and supportive environment while encouraging independence and wellbeing.
We welcome applications from candidates with experience in:
* Care homes
* Domiciliary care
* Care agencies
* Supported housing
* Retirement living
* Community support
* Resident or customer-facing care environments
Previous Scheme Manager experience is not essential. Full training and ongoing support will be provided, making this an excellent opportunity for someone looking to move from a care or support background into a more community focused role.
Applicants must:
* Be a car owner/driver
* Live within a reasonable commuting distance of the London Borough of Richmond (approximately 40 minutes or less)
The Role
* Building positive relationships with residents aged 65+
* Supporting resident wellbeing and independent living
* Carrying out regular welfare and wellbeing checks
* Responding to day-to-day resident queries and concerns
* Liaising with families, healthcare professionals and external agencies
* Assisting residents to access support services where required
* Managing administration and maintaining accurate records
* Helping to maintain a safe, welcoming and community-focused environment
About You
* A caring, empathetic and patient approach
* Strong communication and relationship-building skills
* Organised with good administrative ability
* Calm, practical and solution-focused
* Comfortable handling sensitive situations
* Confident using email and basic IT systems
* Experience supporting elderly or vulnerable people would be highly desirable
This is a fantastic opportunity to join a values led organisation where you can build meaningful relationships with residents and genuinely make a positive difference within a close-knit community.
If you are looking for a rewarding position with purpose, we would love to hear from you