Account Director

The Opportunity

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We're looking for an experienced and strategic Account Director to lead large high-profile client contracts, driving operational excellence, commercial performance, and long-term growth.

This is a key leadership role, responsible for shaping service delivery, building strong client relationships, and ensuring contractual commitments are consistently met and exceeded.

Key Responsibilities

Lead and develop a multi-disciplinary contract team to deliver exceptional FM services
Ensure full compliance with contractual, financial, and operational requirements
Identify and deliver opportunities for contract growth, increased profitability, and service expansion
Develop and deliver financial plans, including revenue, profit, cost control, and debt reduction
Maintain strong, trusted relationships with key client stakeholders
Drive a high-performance culture, with a focus on safety, people development, and service excellence
Ensure robust HSE standards are embedded across CBRE teams and supply chain partners
Implement effective staffing structures to support operational demands and business continuity
Support new business activity through solution development, presentations, and contract mobilisation
Promote CBRE's RISE values and collaborative ways of working across the business

About You

Proven experience at Account Director / Senior Contract Manager level within hard services (essential)
Strong commercial acumen with experience managing P&L and driving contract growth
Experienced in leading, developing, and structuring high-performing teams
Regional/national portfolio management
Excellent communication and stakeholder management skills
A natural leader with the ability to motivate, influence, and inspire
Strategic thinker with strong analytical and problem-solving capability
Organised and resilient, with the ability to perform in fast-paced, high-pressure environments
Full UK driving licence and flexibility to travel nationally (with occasional overnight stays)

Why CBRE GWS?

Work with a global leader in facilities and real estate services
Opportunity to lead strategic, high-impact client accounts
Career development and progression within a market-leading organisation
A culture focused on innovation, collaboration, and excellence