Hightown Housing Association - Hemel Hempstead
£23,901 per annum - 35 hours per week
About the Role
We are seeking a motivated Platform Engineer Apprentice to join our team. This is a great opportunity to gain hands-on experience with Azure cloud infrastructure, networking, and IT support while working towards a Level 3 qualification.
You’ll help maintain and optimise our cloud and on-premise systems, ensuring performance, security, and reliability.
Apprenticeship Details:
Level 3 IT Solutions Technician (Advanced)
Duration: 17 months
Training provider: LearnTech (remote and on-the-job learning)During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties:
Key Responsibilities:
Support Azure cloud infrastructure and on-prem systems
Assist with servers, storage, networking, and SaaS platforms
Help troubleshoot IT and network issues
Support LAN/WAN performance and connectivity
Assist with system patching (e.g. Windows, VMware, Cisco Meraki)
Work with teams to improve systems and automate processes
Document procedures and configurationsEssential Requirements
Basic knowledge or interest in IT infrastructure
Strong problem-solving and communication skills
Ability to work collaboratively in a team
Commitment to excellent service and Hightown valuesDesirable
Awareness of Microsoft Azure or cloud technologies
Experience with scripting (e.g. PowerShell)
Knowledge of networking or IT support environmentsEntry Requirements
5 GCSEs (Grade 9-4), including English and Maths, or equivalentEligibility
UK/EEA resident for 3+ years
Right to work in the UKAbout Hightown
Hightown is a charitable housing association managing 9,000+ homes and supporting communities across several counties. Our mission is to provide homes and support to help people live independently.
Why Join Us?
Gain a recognised IT qualification
Work with modern cloud technologies
Supportive team and career development opportunities
Salary description
£23901.00 - £23901.00 per year