Huddersfield
Up to £32,000 Per Annum
Monday to Friday | Full-Time
We are currently recruiting for an experienced and motivated Team Leader to join a growing business within the hospitality and eCommerce sector based in Huddersfield.
This is an excellent opportunity for someone with strong people management skills who thrives in a fast-paced environment and enjoys driving team performance, customer satisfaction, and operational efficiency.
The Role
As Team Leader, you will support the day-to-day running of the department, ensuring high service standards are maintained while motivating and developing the team to achieve business objectives. You will play a key role in supporting operational performance across both hospitality and online customer operations.
The successful candidate will be commercially aware, highly organised, and confident managing workloads, KPIs, and team development within a customer-focused environment.
Key Responsibilities
Lead, motivate, and support a team to achieve departmental targets and KPIs
Monitor daily performance and provide coaching and development where required
Ensure excellent customer service standards across hospitality and eCommerce operations
Support operational efficiency and identify opportunities for process improvements
Handle escalated customer queries professionally and efficiently
Work closely with management to support business growth and team performance
Ensure company procedures and service standards are consistently followed
Assist with reporting, scheduling, and workforce planning
Promote a positive and collaborative team cultureSkills & Experience
Previous Team Leader, Supervisor, or Management experience within hospitality, retail, customer service, or eCommerce
Strong leadership and communication skills
Ability to motivate and develop team members
Experience working in fast-paced customer-focused environments
Excellent organisational and problem-solving abilities
Confident managing KPIs and performance targets
Strong IT and administrative skills
Positive, proactive, and hands-on approachWhat's on Offer
Salary up to £32,000
Monday to Friday working pattern
Supportive and collaborative working environment
Career progression opportunities
Growing and dynamic business environment
Ongoing training and developmentIf you are a driven Team Leader looking for your next challenge within a growing hospitality and eCommerce business, we would love to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£30000.00 - £32000.00 per year