The Warehouse Team Leader is responsible for overseeing daily warehouse operations, ensuring that all activities are carried out safely, efficiently, and in line with company standards. This role involves supervising a team of warehouse operatives, coordinating workflow, maintaining inventory accuracy, and supporting continuous improvement across the site.
Key Responsibilities
* Lead and supervise a team of warehouse operatives, providing guidance, support, and performance feedback.
* Coordinate daily tasks, including goods-in, goods-out, picking, packing, replenishment, and stock movements.
* Monitor productivity and ensure targets, KPIs, and service levels are consistently met.
* Ensure compliance with all health & safety procedures, including correct use of PPE and safe working practices.
* Train and develop team members, including onboarding new staff and upskilling existing colleagues.
* Maintain accurate inventory records, investigate discrepancies, and support regular stock counts.
* Operate warehouse equipment (e.g., forklifts, pallet trucks) where required and ensure equipment is used safely.
* Communicate effectively with other departments such as transport, planning, and customer service.
* Support continuous improvement, identifying opportunities to streamline processes and improve efficiency.
* Handle issues proactively, including staffing challenges, workflow bottlenecks, and operational problems.
Skills & Experience
* Previous experience in a warehouse or logistics environment, ideally in a supervisory or team leader role.
* Strong understanding of warehouse processes, stock control, and operational workflows.
* Excellent communication and people‑management skills.
* Ability to work under pressure and prioritise tasks effectively.
* Good IT skills, including experience with warehouse management systems (WMS).
* A proactive, hands‑on approach with strong problem‑solving ability.
* Forklift licence (desirable but not always essential).
Hours
* Monday to Thursday: 07.30 - 16:15
* Friday: 07:30 – 13:30
Salary description
£35000.00 - £38000.00 per year
