Social Care Operations Officer

Social Care Operations Officer
Location: Perth, PH1 5PP
Salary: £16.34 per hour + Excellent Benefits!
Contract: Part time, Permanent
Hours: 20 hours per week (over 4 or 5 days)
Crossroads Cares (Perth & Kinross) is a supportive, professional and values-led charity providing high-quality respite care to unpaid carers and the people they support across Perth and Kinross.
We pride ourselves on delivering compassionate, person-centred care while supporting the wellbeing of our community.
We are seeking an experienced, motivated and well-organised individual to join our team as a Social Care Operations Officer on a part-time basis.
This is a key role within our organisation, supporting the delivery of high-quality care services alongside contributing to business development projects that will strengthen and grow our services for the future.
This opportunity is ideal for someone with a background in care service management and private care provision who is looking for a flexible part-time role where they can make a meaningful impact.
Why Join Us
* Supportive, professional and values-led working environment
* Opportunity to contribute to a respected local charity
* Flexible part-time working across 4–5 days
* Varied and rewarding role supporting both operations and development
* Chance to help shape and strengthen community care services
* Company pension and on-site parking
As our Social Care Operations Officer you will:
* Support Care Coordinators in the effective delivery of high-quality care services
* Assist with care planning, organisation and day-to-day operational support
* Help maintain and improve care quality and service delivery
* Undertake business development projects to support service growth and sustainability
* Carry out care assessments
* Support and supervise care colleagues
* Contribute to the development of systems, processes and best practice
* Work collaboratively with colleagues and external partners
* Maintain accurate records and use IT systems effectively
* Work in line with organisational values, policies and confidentiality requirements
In order to be successful in this role you must have:
* SVQ Level 3 in Health and Social Care (or equivalent)
* Experience in care service management
* Experience of private care provision
* Good understanding of community-based care
* Strong communication and organisational skills
* Competent in IT and digital record-keeping
* Full UK driving licence
* Willingness to travel occasionally for meetings or service activity
* Ability to work flexibly across 4–5 days per week
It would be great if you had:
* Experience in business or service development
* Knowledge of care sector compliance and quality standards
If you want to join a respected local charity and build a rewarding career supporting people across Perth and Kinross, we would love to hear from you.
We review applications on a rolling basis, so early applications are encouraged. Apply today