The position is available until Friday 4 September 2026 with the view to extend, subject to business needs.
Key responsibilities include:
• Handle customer enquiries on the phone, face to face and by email.
• Take new bookings orders.
• Data entry on CRM system – ensuring accuracy and efficiency.
• Take card payments using secure portal and PayByLink.
• Issue work to drivers and calmly deal with service issues as they arise.
• Welcome, induct and host visitors.
• Administrative support throughout the business.
About you
• You enjoy helping people and are confident in building strong, trusting relationships.
• You’re comfortable chatting with customers over the phone, email, or face-to-face.
• You have a strong work ethic and like knowing your hard work is noticed and appreciated.
• You’re keen to be part of a welcoming team where everyone gets along and enjoys working together.
• You’re open to learning new things and bring a positive, friendly attitude to work.
• You take pride in what you do and pay attention to the small details.
• You pick things up quickly and like tackling challenges head-on.
• You work well with others and thrive working in a collaborative team.
• Own transport is essential due to location.
Key skills:
• Competent MS office skills, including Outlook, Word & Excel.
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel
Salary description
£26500.00 - £30000.00 per year