Our client is seeking a motivated and professional Field Agent - Meter reader to join their growing team on a Temporary Ongoing basis . This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations.
The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments.
Key Responsibilities
To accurately read water meters at customer premises, ensuring timely data collection for billing and operational purposes while maintaining a high standard of customer service and safety compliance.
Visit assigned properties to read meters according to scheduled routes
Record meter readings accurately using handheld devices
Identify and report faulty, damaged, or tampered meters
Note irregularities such as leaks, accessibility issues, or safety hazards
Ensure all readings are uploaded or submitted within required timeframes
Provide basic assistance and information to customers when required
Maintain accurate records and documentation of completed routes
Follow all health, safety, and environmental policies in the field
Report access issues, missed readings, or incidents to supervisors promptly
Support investigations into unusually high or low consumption readingsCandidate Requirements
Excellent customer service and interpersonal skills.
Strong verbal communication skills and professional phone etiquette.
Comfortable using handheld devices, mobile applications, and digital systems.
Ability to work independently and manage workload effectively.
Strong attention to detail and problem-solving abilities.
Must have a full UK drivers licence and access to reliable transportation and be willing to travel between sites.
Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential.Role Details :
37.5 Hours per week - flexibility required between the hours of 8am - 8pm
Candidates must have own vehicle with business insurance
MOT and valid insurance required
Comfortable with lone working and distance driving
Mileage paid at £0.19p PM.Salary : £13.45 per hour paid weekly .
If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you.
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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Salary description
£13.45 - £14.80 per hour