Location: North Tyneside
Salary £30,000 - £35,000 DOE
Hours: Monday - Thursday: 9:00am - 5:30pm | Friday: 9:00am - 4:30pm
Permanent position
Are you organised, commercially aware and passionate about delivering outstanding customer service?
We're looking for an Account Coordinator to join a busy and supportive client services team, acting as the link between customers and production to ensure projects are delivered on time and to the highest standard.
This is a varied role where you'll build strong customer relationships, coordinate multiple projects and play a key part in delivering an excellent client experience.
What You'll Be Doing
* Managing customer accounts and building long-term relationships
* Processing customer orders
* Coordinating projects from enquiry through to final delivery
* Liaising with production and internal departments to ensure deadlines are met
* Keeping customers updated throughout each stage of their project
* Providing outstanding customer service while identifying opportunities to add value
* Managing multiple projects in a fast-paced environment
What We're Looking For
We're keen to hear from candidates who have experience in industries such as:
* Packaging
* Direct Mail
* Point of Sale (POS)
* Or similar print and production environments
You'll also have:
* Strong commercial awareness
* Excellent communication and relationship-building skills
* The ability to manage multiple priorities and work to deadlines
* Good organisational skills and attention to detail
* Experience using an MIS system would be advantageous
If you're looking for a role where you can put your commercial awareness and customer service skills to good use while working with a well-established business, we'd love to hear from you.
To be considered for this role click “apply” and submit a copy of your up to date CV
Salary description
£35000.00 - £35000.00 per year