Operations Manager

Mental Health | Learning Disabilities | Autism | Supported Living
Multi-site leadership | Strategic operational role | Growing provider

We are recruiting for an experienced Operations Manager to join a growing and highly regarded provider delivering supported living and complex community services for adults with Mental Health needs, Learning Disabilities, Autism and behaviours that challenge.

This is a senior leadership opportunity for somebody with strong multi-site supported living experience and a proven background working closely with Councils, Commissioners and Local Authorities.

The successful Operations Manager will act as a key operational lead across multiple services while also being the main liaison between families, Councils and operational teams to ensure high-quality, person-centred care delivery across complex and highly specialised packages.

This role would suit an experienced Operations Manager, Head of Care or Regional Manager with experience overseeing 1:1, 2:1 and 3:1 supported living packages within Mental Health and Learning Disabilities services.

Package & Benefits
£75,000 - £80,000 salary
£5,000 car allowance
Performance-related bonus structure
Hybrid and autonomous leadership role
Long-term progression opportunities
Supportive senior leadership team
Opportunity to influence operational strategy and service development
Monday to Friday working pattern
Growing provider with strong expansion plans
The Role
As Operations Manager, you will:

Oversee multiple supported living services and complex community packages across the region
Provide operational leadership across Mental Health, Learning Disabilities and Autism services
Support individuals with behaviours that challenge within highly specialised supported living environments
Act as the key liaison between families, Councils, Commissioners and operational teams
Support service mobilisation, transitions and package development
Oversee services delivering 1:1, 2:1 and 3:1 packages of care
Drive safeguarding, governance, quality and compliance standards across services
Support Registered Managers with performance management, investigations and service improvement plans
Work closely with senior leadership on operational performance, occupancy and growth
Ensure services operate in line with CQC regulations and person-centred care principles
Support crisis management, safeguarding escalations and complex stakeholder meetings
About You
To be successful in this role, you will need:

Recent senior leadership experience within supported living or complex community services
Strong operational experience across Mental Health, Learning Disabilities and Autism services
Experience managing multi-site supported living services
Experience working closely with Councils, Commissioners and Local Authorities
Strong understanding of safeguarding, governance and CQC compliance
Experience overseeing complex behavioural support packages
Experience supporting 1:1, 2:1 and 3:1 care packages
Strong stakeholder management and communication skills
Full UK driving licence with access to your own vehicle
If you are interested in applying for this Operations Manager position, please click apply or contact Ehsan at Leaders in Care on (phone number removed), quoting the reference number below. An informal, confidential conversation is welcomed.

Reference: LICEA