Career Development & Excellent Benefits
We're recruiting for a Parts Team Manager in Weston-super-Mare to join a busy contact centre-led operation focused on delivering an outstanding customer journey through effective workflow, supplier coordination, and parts management.
As a Parts Team Manager, you'll combine strong people leadership with data-driven decision making, helping to improve operational performance while supporting and developing your team.
Why apply / What's in it for you?
Ongoing career development and leadership progression opportunities
Employee recognition awards and social events
24/7 GP access for you and your household
Discounts with major retailers, cinemas, and national brands
Employee Assistance Programme offering financial, legal, and wellbeing support
Mental Health First Aid support and wellbeing initiatives
Free on-site parking and excellent transport links
Key Responsibilities:
As a Parts Team Manager, your responsibilities will include:
Leading, coaching, and developing a high-performing operational team
Managing a team of 6 to ensure timely and efficient job completion
Using reporting and MI data to improve operational performance
Monitoring productivity, attendance, quality, and engagement
Overseeing parts ordering, stock control, and supplier relationships
Identifying trends, risks, and opportunities for continuous improvement
Ensuring compliance with internal processes and FCA requirements
Supporting operational changes and new workstreams
Creating a positive, accountable, and motivated team culture
What we're looking for:
To be successful as a Parts Team Manager, you should have:
Previous people management experience within a contact centre or operations environment
Strong experience managing WIP, reporting, and operational performance
Confidence using data and MI to drive decisions
Experience with stock control, supplier management, or workflow coordination
Excellent organisational and analytical skills
Strong communication and stakeholder management abilities
A proactive leadership style with a focus on customer outcomesIf you're looking for your next opportunity as a Parts Team Manager in Weston-super-Mare and want to join a business that values leadership, development, and operational excellence, we'd love to hear from you. Apply now.
Job Number │ (phone number removed) / INDINDUSTRIALWC
Location │ Weston-super-Mare
Role │ Parts Team Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Salary description
£28000.00 - £35000.00 per year