The role is based around Heathrow - Hours are: 4 on 4 off Nights (Apply online only) Salary £42-48k
Duties Include:
Daily operations across Road, Air, and Sea freight modes during the night shift.
Ensure all shipments, including AOG and critical aircraft parts, are delivered on time and in compliance with customer and regulatory requirements
Ensure adherence to SOPs in the production of Customs and Shipping documentation.
Review and verify Import and Export documentation and customs submissions.
Provide timely and accurate updates to customers regarding shipment statuses.
Source freight rates and routing options from suppliers and prepare customer quotations.
Ensure accurate job costing and that supplier details are correctly recorded in internal systems.
Manage and prioritize workload
Manage group mailboxes and respond in a timely manner.
Required Experience:
Has proven experience in a time-critical logistics or aviation environment
Strong understanding of AOG logistics and time-critical supply chains.
Calm Under Pressure – Able to remain composed and decisive when managing
AOG and time-critical shipments during high-pressure situations
Awareness of airline cargo procedures
Familiarity with INCOTERMS, IATA regulations, and Dangerous Goods (DG) classification.
Working knowledge of handling agents at LHR and airline cut-offs.
Understanding of haulage scheduling and collection/delivery coordination.
HMRC customs processes
Aviation security regulations
Ability to lead and prioritize workload overnight with minimal supervision
Calm under pressure – especially for AOG / time-critical freight
Strong decision-making ability
Excellent communication skills (internal teams, airlines, hauliers, overseas agents)
Problem-solving mindset
Ability to escalate operational issues appropriately
Experience working with MRO providers and aircraft parts
Box Top – job creation, customs entries, invoicing, ASM, CDS, Airline Portals
Salary description
£42000.00 - £48000.00 per year