Location: London
Salary: £32,500 per annum
Overtime: Paid at 1.5x hourly rate for all hours worked over 40 hours per week on site
Job Type: Full-Time, Permanent
About the Role
We are seeking motivated and reliable Restoration Operative to join our growing team across London. The successful candidates will be responsible for carrying out restoration, cleaning, drying, and recovery works following incidents such as water damage, fire damage, mould contamination, and other property-related emergencies.
This is a hands-on role requiring excellent attention to detail, a strong work ethic, and the ability to work effectively in occupied residential, commercial, and industrial environments.
Key Responsibilities
Attend residential and commercial properties affected by water, fire, mould, or environmental damage.
Carry out restoration and remediation works in accordance with company procedures and industry standards.
Install, monitor, and remove specialist drying and restoration equipment.
Conduct moisture readings and site assessments using specialist equipment.
Perform strip-out and cleaning works where required.
Safely handle and transport restoration equipment and materials.
Maintain accurate job records, photographs, and site reports.
Liaise professionally with customers, loss adjusters, insurers, and project managers.
Ensure all work is completed safely, efficiently, and to a high standard.
Adhere to company Health & Safety policies and procedures at all times.
Participate in an on-call rota when required.
Requirements
Essential
Full UK Driving Licence.
Previous experience in restoration, construction, property maintenance, facilities management, cleaning, or a similar hands-on environment.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Physically fit and comfortable working in varied environments.
Strong attention to detail and problem-solving abilities.
Flexible approach to working hours, including overtime when required.
Desirable
Experience in water damage restoration, fire restoration, mould remediation, or specialist cleaning.
Relevant restoration industry certifications.
Health & Safety qualifications (e.g. CSCS, First Aid, Asbestos Awareness).
Experience working within insurance-related restoration projects.
What We Offer
Competitive salary of £32,500 per annum.
Overtime paid at 1.5x hourly rate for all hours worked over 40 hours per week on site.
Company vehicle (where applicable).
Training and professional development opportunities.
Career progression within a growing restoration business.
Company pension scheme.
Uniform and specialist equipment provided.
Supportive team environment with ongoing technical training.
Working Hours
Standard working week: 40 hours
Monday to Friday
Overtime available and paid at time-and-a-half
Occasional evening, weekend, and emergency response work may be required
Ideal Candidate
You will be a practical, customer-focused individual who enjoys solving problems and takes pride in delivering high-quality restoration services
Salary description
£30000.00 - £32500.00 per year