Project Manager

Project Manager – Business Change
37 Hours per week
£46,142 to £49,282 pa – pro rata for hours worked
Fixed Term Contract – 12 months
Stevenage / Hybrid
About the Role
Our Business Change & Digital team is expanding, and we’re looking for passionate and curious people with experience in project management and a desire to support and inspire others.
As a Business Change Project Manager, you’ll play a pivotal role in helping the council deliver excellent customer experiences across all channels and modernise the way we work. You’ll lead customer-centred change projects that improve digital services, enable staff to be more productive, reduce costs, and make better use of technology.
What you’ll be doing
• Managing delivery of business change projects creating clear deliverable plans, managing staff resources and engagement with Sponsors.
• Contributing to discovery work and business case development to build the case for change and ensure delivery of value for customers and the council
• Working collaboratively across multiple teams and with partners to turn user and business needs into clear deliverables
• Navigating risks, managing budgets, and keeping projects on track to achieve outcomes
• Measuring the impact of change to ensure benefits are realised and improvements are sustained
What we’re looking for
• Experience of delivering projects using Waterfall and/or Agile methods
• Strong interpersonal skills and the confidence to work effectively with a wide range of stakeholders
• Ideally, experience working in council or public sector multi-disciplinary organisations (however not essential)
• An innovative, self-motivated, open-minded and flexible approach
• A genuine enthusiasm for making services and local government better
Why join us?
You’ll be part of a supportive in-house delivery team, working alongside project and programme managers, business analysts and digital developers. Most importantly, you’ll have the opportunity to deliver meaningful change that improves services for customers, supports colleagues, and has a real impact across the council.
This is a hybrid role with a minimum of 2 days per week in the office in Stevenage. In addition, you will need to be flexible and adapt your working location to meet the needs, culture and ways of working of the teams you support.
Our Benefits
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.
Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting.
Closing date for receipt of applications: 28 June 2026
Interviews will be held weeks commencing: 13 and 20 July 2026