Customer Service Advisor

Customer Service Administrator

Location: Office-based, Barwell
Job Hours: Mon – Fri 9am – 5pm Temp - Perm
Salary: £12.71

Overview

We are looking for a reliable and customer-focused Customer Service Administrator to join our busy office team. This role suits someone who enjoys working in a fast-paced environment and is confident dealing with customers by phone and email.

Key Responsibilities

* Processing customer orders accurately and efficiently

* Answering calls and responding to customer emails

* Supporting invoicing and order administration

* Handling customer enquiries and account queries

* Monitoring orders and stock availability

* General office administration and ad-hoc duties

* Supporting the team during holidays and absences

Skills & Experience

Essential:

* Good communication skills

* Strong attention to detail

* Ability to work in a busy environment

* Professional telephone manner

* Experience with Outlook, Excel or Sage

* Previous office or customer service experience

Full training will be provided