Customer Service Coordinator

Customer Service Coordinator - Basingstoke - £14.35 per hour | 4-month temporary role | Immediate start Office-based Monday to Friday + occasional Saturdays (rota basis)

Ready for a fantastic temp opportunity with a friendly, well-established company where you can gain valuable office experience?

We're recruiting for a Customer Service Coordinator to join a busy and supportive team in Basingstoke. This is a fantastic role for someone who is highly organised, enjoys working in a fast-paced environment, and takes pride in delivering excellent customer service.

You'll be at the heart of the operation, keeping schedules on track, supporting surveyors, and ensuring customers have a smooth and positive experience.

Duties include:

Coordinating and booking appointments for a team of surveyors
Planning and organising daily schedules based on location and travel routes
Speaking with customers and colleagues to confirm bookings and manage changes
Resolving scheduling issues quickly and efficiently
Keeping systems updated and ensuring everything runs smoothly day-to-dayWhat we're looking for:

Strong organisational skills and attention to detail
Good geographical knowledge and confidence planning routes
Excellent communication and customer service skills
Ability to juggle multiple tasks in a busy environment
Previous admin, coordination, or customer service experienceWhy apply?

Great company and team culture
Valuable experience in a busy, fast-paced role
Long-term temporary opportunity with stability
A role where you can really make an impact from day onePlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application