Operations Coordinator

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Operations Coordinator.

Be part of the movement – and play your part

About the role

Working Monday to Friday, 08:00 - 17:00, you will support the day to day planning and coordination of transport movements across Scotland, the UK and mainland Europe. Working in a fast-paced operational environment, you will play a key role in ensuring shipments are planned efficiently, documentation is completed accurately and customers receive a high standard of service.

You will be responsible for:

Contributing to the planning of full loads and groupage loads, including inter depot movements

Ensuring all transport and dispatch paperwork is completed accurately and on time

Processing orders and supporting end to end shipment activity

Developing and maintaining strong customer relationships

Handling customer questions and queries in a professional and efficient manner

Completing day to day administration related to dispatches

Communicating effectively with colleagues across the operations function and liaising with other depots to support optimised load planning

About you

You are reliable, organised and enjoy working as part of a team in a busy operational environment. You communicate clearly and confidently, have a professional telephone manner and take a customer focused approach to your work. You are comfortable using Microsoft Office and working with computer systems, and you are able to work accurately under pressure.

Previous experience in transport or logistics is advantageous but not essential. What matters most is your attitude, work ethic and willingness to get stuck in. Good timekeeping, dependability and the ability to work well with others are key to succeeding in this role.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Full employee assistance programme including:

Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.

Huge range of retail discounts from high street and online retailers

Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.

Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you