Location: Cobalt Business Park, Newcastle
Working pattern: Full-time, Monday to Thursday 8am–4pm with early finish on Fridays
About Shoptimised
Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the family-first culture we have built and are committed to the development and progression of our people.
The role
We are seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This is a people management role — all about driving performance, coaching your team, and delivering results through structured support, clear processes, and motivational leadership. As part of our Management Team, you'll play a pivotal role in shaping the future of our sales operations and helping your team exceed their targets.
What you'll be doing
• Lead and manage a team of Business Development Managers focused on SME client acquisition
• Set clear goals, monitor performance, and hold regular 1:1s and team meetings
• Drive accountability, motivation, and high standards across the team
• Provide hands-on coaching and guidance to help your team improve their skills and close more deals
• Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance
• Provide regular updates and insights to senior leadership
• Help streamline sales processes and improve the tools and resources the team uses
• Support the wider team and business with any other relevant duties as required
What you'll bring
• Proven experience managing a team in a fast-paced sales or business development environment
• Strong leadership and coaching skills — able to inspire, challenge, and support
• Excellent organisational and communication abilities
• A commercial mindset with a focus on performance and growth
• Confidence using CRM systems and reporting tools
• Experience in ecommerce, SaaS, digital marketing, or technology — desirable
• A background working with retail sector clients — desirable
What's on offer
• £40,000 basic salary with £58,000 OTE
• 37 days annual leave per year
• Core hours Monday to Thursday 8am–4pm with early finish on Fridays
• Family-first culture with regular office fun days, bi-annual parties and awards
• Healthcare cash plan via Medicash
• Paid sick leave and enhanced maternity and paternity pay
• Free onsite parking at Cobalt Business Park, Newcastle
Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels.
You may have experience of the following: Sales Manager, Business Development Manager, Head of Sales, Sales Team Manager, BDM Team Lead, Sales Operations Manager, SME Sales Manager, Inside Sales Manager, Commercial Sales Manager, Sales Performance Manager.
REF-(Apply online only)
Salary description
£40000.00 - £40000.00 per year