Void coordinator

Job Title: Voids Coordinator
Location: Loughton

Overview

We are currently recruiting for a highly organised and proactive Voids Coordinator to join a busy and fast-paced property team. This is an excellent opportunity for someone with strong coordination and administrative skills, alongside experience in housing, property management, or maintenance operations, to play a key role in minimising void periods and ensuring properties are turned around efficiently and ready for re-let.

Key Responsibilities

Coordinate the end-to-end voids process from property vacation through to re-let
Liaise with contractors, surveyors, operatives, and internal departments to ensure void works are completed within agreed timescales
Raise, schedule, and monitor works orders, ensuring deadlines and budgets are met
Track progress of void properties and provide regular updates to relevant stakeholders
Ensure properties are ready for marketing and handover in line with company standards
Monitor contractor and supplier performance, escalating delays or issues where necessary
Maintain accurate records relating to void works, costs, compliance, and turnaround times
Produce reports on void performance, KPIs, and service delivery
Support continuous improvement initiatives to reduce void loss and improve efficiency
Ensure all works comply with health & safety regulations and company proceduresRequirements

Previous experience in a voids coordination, repairs, property, or maintenance role
Strong organisational and coordination skills with the ability to manage multiple priorities simultaneously
Excellent communication and stakeholder management skills
Ability to work in a fast-paced environment and meet strict deadlines
Good IT skills, including Microsoft Office and property management systems
Proactive approach with strong attention to detail and problem-solving abilityDesirable

Experience within social housing, housing association, or residential property sectors
Knowledge of repairs, maintenance, and voids processesWhat's on Offer

Supportive and collaborative working environment
Opportunity to develop within a growing property teamThis role would suit someone who thrives in a coordination-focused position and enjoys working in a dynamic environment where no two days are the same