An award-winning house builder have a requirement for a New Homes Sales Advisor for a development they have in Shrewsbury.
The company are an established builder who operate across the North West delivering high quality new homes for first time buyers to luxury family executive homes.
Sales Advisor role
As a dedicated Sales Advisor you will deliver first class customer service to existing and prospective home owners.
Reporting to the Sales Manager you will be focusing on securing reservations off-plan throughout the construction and core phases of the development. You will respond to all leads generated and actively get involved with all the parties to achieve legal completions through exceptional customer service. As an experienced Sales Advisor you will ensure customer satisfaction and expectations are met through effective communication, organisational skills and professional attitude
Key responsibilities:
Dealing with all prospective/existing customers in a professional and engaging manner to ensure the best customer experience;
Achieving sales of properties and extras to customers in line with agreed targets;
Following up sales leads/ enquiries and ensuring customer database is kept up to date;
Providing expertise in the Company's house types, specifications, and the buying procedure;
Build relationships with preferred solicitors and IFA's in order to progress sales through to exchange and completion;
Maintain regular customer contact from reservation through to key handover & completion;
Update plot files & follow sales & customer service process;
Maintaining the presentation of sales arena and the sales office;
Ensuring that all paperwork and site administration is up to date, and required reports completed;
Confidently demonstrate our show homes and product along with the features available to future home owners;
Attending team meetings and weekly meetings with Sales Manager;
Maintaining a high standard of professionalism and personal presentation;
Ensuring high standards of Health and Safety on site.
Experience & Skills required
Demonstrable experience in sales and customer service;
Knowledge and experience of selling off plan;
Enthusiasm and passion for customer service and going the extra mile;
Ability to plan, prioritise and organise own workload;
Excellent communication skills, written and oral;
Excellent organisational skills;
Attention to detail;
Use of outlook diary system;
Ability to work effectively in a team and independently;
Ability to develop good working relationships;
Adaptable/flexible;
What's on offer?
Competitive salary, commission per plot, quarterly bonus, bonus on extras, door to door mileage, pension and 24 days holiday + bank holiday given in lieu. Working days / hours will be Thursday to Monday 10am - 5.30pm.
If you are interested in working for a reputable housebuilder who pride themselves on quality and a have a family feel to the business, please contact Deena at Fawkes & Reece for a confidential chat, or apply via the link provided
Salary description
£27000.00 - £30000.00 per year